30 Day Money Back Guarantee
1. How does your 30 Day Money Back Guarantee Work?
We offer a 30 day money back guarantee. All Document management and CRM systems are billed monthly. If you cancel within the first 30 days you can request a full refund by submitting a support ticket from our site. Your refund will be processed within one business day and we will send you a confirmation email informing you that your refund has been processed.
Delivery Method and Timing
1. When and How will I recieve My Document Manager?
After payment is recieved it takes from 1 to 3 business days to get your server setup and the document management and or CRM software configured. After your server functionality and software configuration has been tested we will email you the administrator login ID and password to your new document management system. We will be in contact with you throughout this process.
What Payment Methods Do you accept?
1. We accept Visa, Master Card, American Express, and Discover. All transactions are in US Dollars.
Sales FAQ
1. Do you provide training? If so how is this provided?
Yes - we offer an optional free half hour hour training session when requested. If you want the half hour free training please let us know at the time of order. All training is provided online in a shared windows live meeting.
2. Do you charge any setup fees to setup my Document Management Server?
No - we do not charge any setup fees to get you up and running.
3. Do you offer a trial?
No - we do not offer a trial. We offer a 30 day money back guarantee on all plans.
4. Do I have to sign a long term contract?
No - Our Online Document Management is a pay as you go system. You will be setup with reoccurring monthly billing. Cancel any time.
Web Services - Website Maintenance & Web Design
What Do you charge for your Web Services?
1. Website Design is billed at the hourly rate of $60 per hour - billed weekly. Before any work is done an estimate will be provided and agreed upon before work on your project begins. This estimate will clearly describe delivery methods and timing for the project.